December 7 - DB Schenker Logistics has been awarded global accreditation to Phase 2 of Cargo 2000's quality management system having proved that it had fully implemented Phase 2 into its systems, that the process is globally established within its airfrei
In addition, it had to demonstrate its ability to create full transparency for the whole air cargo process from door-to-door and was constantly measuring processes and service quality, especially with regard to maintaining booked transit times.
Dr Thomas C. Lieb (seen below), chairman of the Board of Management of Schenker AG and responsible for air and ocean freight, said: "DB Schenker is one of the founding members of Cargo 2000 and I am convinced that this initiative will further contribute to improved service quality. In the end, Cargo 2000 is our internal quality management system for DB Schenker air freight activities. It is the increase of process quality and improved transparency that our customers benefit from. We measure and verify provided transit times, help with proactive notification in case of unforeseen incidents and continuously increase process quality, which also contributes directly to higher productivity and efficiency."
The next stage for DB Schenker's air freight is establishing the measuring for all lanes and stations, globally. Adds Dr Lieb: "We are already preparing for Phase 3, when it comes to creating transparency of all shipments at piece-level. Today and tomorrow's supply chains need even more reliability and quality. A logistics provider committed to Cargo 2000 shows and underlines that it is committed to quality, and supports the customer with full door-to-door visibility."
Cargo 2000 is a group of 76 major airlines, freight forwarders, ground handlers, trucking companies and IT providers. Its members are implementing re-engineered air cargo transportation processes from shipper to consignee using Cargo's 2000's 'Master Operating Plan'. This sits at the heart of an industry-wide process control and reporting system that drives data management and corrective action systems.
Identified as a key pillar of IATA's e-freight programme and with its membership at an all-time high, Cargo 2000 publishes the quality standards of its airline and forwarder members each month on its website.
