December 19 - AirBridgeCargo Airlines (ABC) has established a control tower (CT) operation to monitor consignments of special cargoes and to proactively respond to service disruptions.
Managed by a team of supply chain specialists and based in Moscow, the CT provides real-time, round-the-clock monitoring of all cargo movements throughout the entire transportation process, across the airline's international network.
The team is responsible for identifying and resolving any potential disruption to planned shipment deliveries , including schedule disruption, documentation issues and the influence of bad weather conditions.
With its main focus on special cargoes, the CT operation will cover time and temperature-sensitive products, live animals, e-commerce shipments and offsize over-dimensional and heavy cargoes.
"We have a highly experienced team of professionals managing the CT who have the capabilities and skills to manage any challenges that can arise. This will be the foundation of our next step forwards in the arena of special cargoes, and is ultimately designed to provide benefits to final consumer," said Sergey Lazarev, general director of ABC.
